SHIPPING LEAD TIMES
Orders are shipped every 2-3 business days. Once your order has been dispatched, you'll receive an email with tracking details to monitor your package. We typically use USPS or UPS for shipping.
FRAMED PRINTS
For framed prints, please allow 3-4 weeks for processing, as each frame is ordered specifically for your print. Note that framed prints are considered custom items and cannot be canceled if confirmed in our system for more than 24 hours. Detailed specifications for custom framed print orders are available at the bottom of the page. We recommend reviewing this information before placing your order.
RETURNS
At Math by Circles, we take great pride in the quality and craftsmanship of our products. Unlike factory-made items, our small-batch creations celebrate the uniqueness of each piece, including minor, non-compromising flaws that add to their character. We hope you appreciate these imperfections as much as we do. If you are dissatisfied with your purchase, you may return it within 15 days for a full refund, excluding shipping costs. Please note that opened, used, or damaged products are not eligible for return.
UNFORESEEN SHIPPING ISSUES
Once your package leaves Math by Circles, the shipping carrier assumes responsibility for delivery. In case of lost or stolen packages, you may file a claim with the shipping service. After a package is marked as delivered, it becomes the customer's responsibility, and Math by Circles cannot issue refunds for lost or stolen items. Ensure that your shipping address is correct at checkout, as we cannot be held accountable for customer errors. If a package is returned to us as undeliverable, additional postage and handling fees will apply to reship it. For assistance with damaged packages or claims, please contact us at circles@circlesco.com within 12 days of the mailing date. Evidence of the mailing container and contents is required for replacement consideration.
INTERNATIONAL SHIPPING
International orders may need additional processing time before shipment. Once your order ships, you'll receive an email with tracking information to monitor your package. International orders are typically shipped via USPS unless otherwise noted. Shipping times can vary from three to four weeks depending on your location. Math by Circles is not responsible for any duties, taxes, or other post-shipment fees. For more information, please contact us at circles@circlesco.com.